Delivery tracking CRM design (LTP)
TRAINING PROJECTDesign of an Apex backend prototype for LTP (luxury & fashion): data model, security, import strategy.
UMLData ModelSharingData ImportIntegration
LTP — Le Temps des Papillons (logo)
LTP — Architecture & integration (illustration)
LTP — Data model (illustration)
LTP — Security & import strategy (illustration)
Client context
Le Temps des Papillons (LTP) is a leading French company in luxury fashion and beauty couture houses.
LTP manages its deliveries through three carriers and faces a lack of visibility for its 194 daily parcel tracking calls.
Romain Fromont, R&D manager, requests the design of a new Salesforce application for sales representatives and customer service agents.
Deliverables
- Application technical specifications (PDF)
- UML diagram of the data model (PDF)
- Access rights document by profile and Salesforce object (PDF)
- Data import strategy into Salesforce (PDF)
Skills assessed
- Design the data model of an Apex application
- Define the security model of an Apex application
- Implement the data model of an Apex application
- Design the technical architecture of an Apex application